Last updated: 6 May 2026
UOS India Private Limited ("UOS India", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use uosindia.com, how we use that information, and the rights you have over it. By using this website you consent to the practices described here.
1. Information we collect
1.1 Information you give us
When you submit an enquiry form, request a quotation, or contact us by phone, email or WhatsApp, we collect: your name, company name, email address, phone number, postal/billing address, the products you are interested in, and any other details you choose to share in your message.
1.2 Information collected automatically
When you browse the site, our hosting provider and analytics tools collect standard log data: IP address, browser type and version, operating system, referring URL, pages visited, and time spent on each page. This data is used in aggregated form to understand site performance.
1.3 Cookies
We use a small number of cookies for essential site functions and for anonymous Google Analytics 4 measurement. You can disable cookies in your browser at any time without losing access to the site.
2. How we use your information
- To respond to your product enquiries and quotation requests.
- To process and fulfil orders placed with us.
- To provide after-sales support, warranty service and installation.
- To send occasional product updates - only if you have opted in.
- To improve the website, our products and our customer service.
- To meet legal, tax and accounting obligations under Indian law.
3. Who we share information with
We do not sell or rent your personal data. We share information only with:
- Logistics partners, for the purpose of delivering goods you have ordered.
- Installation teams, for the purpose of on-site setup.
- Payment gateways and banks, when you make a payment.
- Government authorities, when required by Indian law (GST filings, tax assessments, court orders).
- IT service providers (hosting, email) under appropriate confidentiality agreements.
4. Data retention
We retain enquiry and customer data for as long as is necessary to provide the requested service and to comply with legal obligations (typically 8 years for GST and tax records). Anonymous analytics data is retained for up to 26 months.
5. Data security
The site runs on HTTPS with HSTS enabled, and our internal systems sit behind firewalls with role-based access controls. While no online system can be 100% secure, we follow industry-standard practices to protect your data.
6. Your rights
You have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal retention requirements), object to certain types of processing, and withdraw consent for marketing emails at any time. To exercise any of these rights, write to us at info@uosindia.com.
7. Children's privacy
Our products and website are intended for business buyers. We do not knowingly collect data from anyone under the age of 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of the page reflects the most recent revision. Material changes will be highlighted on the home page for at least 30 days.
9. Contact us
For any questions about this Privacy Policy or how we handle your data, please contact:
UOS India Private Limited
Khasra No. 248 Kha Kuanwala Industrial Area
Dehradun, Uttarakhand - 248008
Email: info@uosindia.com
Phone: +91-8392913111
